Safe Play

Responsible Gaming at rr95

Gaming is a form of entertainment. At rr95, we are always here to help every player stay in control and play safely.

Introduction

Our Commitment to Players

At rr95, we put our players' wellbeing, financial safety, and peace of mind at the centre of everything we do. Gaming is a fun and entertaining activity — it is not a way to make money, and winning should never be expected. Keep in mind that losses are possible, and always play within your budget.

To help every player manage their money and time, rr95 provides tools such as deposit limits, time-out, and self-exclusion. This page explains responsible gaming, how to set your own limits, and how to ask for help.

Protection Tools

Ways to Protect Players

rr95 has built-in tools and policies to help players stay in control.

21+ Age Restriction

rr95 only serves players aged 21 and above. Anyone under age is blocked from access. Accounts found submitting false proof of age may be suspended.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit. Once it is in place, your deposits cannot exceed that amount, making it easier to keep track of your budget.

Time-Out

You can temporarily suspend your access and play for anywhere from 1 day up to 30 days. When you need a short break, activate time-out — you will need to wait until the period ends before it can be reversed.

Self-Exclusion

If you are finding it hard to manage your gaming, you can have your account closed for an extended period through our support team. During self-exclusion, all promotional contact will stop, and your account cannot be reopened until the period is complete.

Gaming History

You can view your deposit, withdrawal, and gaming activity records directly in your account. This helps you review your overall spending.

24/7 Support Team

If you want to talk about a gaming problem, contact us anytime via 24/7 Live Chat (Myanmar language) or email us at [email protected].

Warning Signs

Signs That Gaming May Be a Problem

If you notice any of the following signs in yourself, we strongly encourage you to reach out to us without delay.

Continuing to play in the hope of winning back lost money — trying to "chase" losses only makes things worse.

Borrowing money from family or friends to gamble, creating financial hardship.

Missing work, education or family time because of gambling — or wanting to stop but being unable to.

Knowing your family is upset about your gambling but continuing to play anyway.

Feeling unusually anxious, unsettled or angry when you stop gambling.

Spending long hours gambling and feeling unable to stop until you win.

Recommended Practices

Tips for Playing Safely

Set a Budget in Advance

Before you play, decide on the maximum amount you are willing to lose and do not go over it. Remember that gambling is entertainment, not a way to earn income.

Budget Control

Manage Your Play Time

Playing for long stretches without a break weakens your decision-making. Take regular breaks and set a play schedule — avoid continuing to play late into the night.

Time Control

Don't Play on Emotion

Playing when you are angry, sad or stressed leads to poor decisions. Take a break from gambling during times when your emotions are not stable.

Mental Wellbeing

Be Open with Your Family

You should be able to talk openly with family or friends about your gambling. Feeling like you have to hide it is a sign that something is wrong.

Openness
Protection for Minors

Protection for Those Under 21+

rr95 only allows players aged 21 and above. Parents and guardians should put measures in place to prevent children from accessing gambling sites on computers or phones.

  • Keep your rr95 login details private so children cannot access them.
  • You can install parental control software on computers and phones.
  • If you suspect a child is gambling, contact [email protected] immediately — we will investigate and take action.
How to Get Help

We Are Here to Help

The rr95 support team handles all conversations about gambling problems with complete confidentiality. There are two ways to reach us.

Live Chat

You can contact us instantly via Live Chat in Myanmar language, 24 hours a day, 7 days a week — fast and direct.

Email

If you would like to share more detail, you can email us at [email protected]. We will read and follow up on every message.

Frequently Asked Questions

Responsible Gambling — Questions and Answers

Log in to your rr95 account and set your limits under account settings / responsible gaming section. If you need help, our Live Chat team can assist you.

A time-out is a temporary break from playing, ranging from 1 day up to 30 days. Once the period ends, your account reopens automatically. Self-exclusion is a longer-term block that you request yourself — typically a minimum of 6 months or more — and your account cannot be reopened until that period is over.

Setting a deposit limit indirectly caps how much you can lose, since you cannot deposit beyond that amount. If you need stricter controls, speak with our support team.

We verify date of birth during account registration to screen out anyone under 21. If suspicious activity is detected, we can suspend an account until it has been reviewed.

Yes. All conversations related to gambling concerns are handled by the rr95 support team in complete confidence. Your information will not be shared with any third party.

Once the period is over, you can send a request to [email protected]. We will review it and have one more conversation with you about your situation before reopening the account.

Play Responsibly
and Have Fun

rr95 is always here to help you play safely. If you have more questions, read our FAQ or contact us via Live Chat.